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The Merriam-Webster Dictionary defines stewardship as “the
careful and responsible management of something entrusted to one's
care.” Under such a definition, Sandy and Roger
Riedinger are stewards of an unparalleled legacy of
bodybuilding integrity. As owners of Beverly International they have
developed and expand upon a tradition of sports nutrition quality,
customer care and passion for bodybuilding and the fitness lifestyle
that is unique in the industry.
But the
story starts much earlier. Nearly four decades ago and over two
thousand miles away, another fitness couple was building a legacy
that would have a lasting impact in the lives of thousands of
fitness-conscious lifters. Jim and Carole Heflin, have had an impact
on the sports nutrition industry that can only be fully appreciated
by those that have lived to see the sweeping changes that they have
ushered in.
In the mid-sixties, Jim Heflin was a director at
the Beverly Hills Health Club in West Los Angeles. This was the
health club that catered primarily to the movie community and
Beverly Hills. It consisted of two clubs — one was for men and the
other was for women. He also worked part-time at the International
Health Club, located near the Los Angeles International airport at
the Hyatt House hotel.
Also working at the International Health Club was
a gentleman named Bernie Ernst. Ernst was a doctor of chiropractic
and a noted bodybuilder of the time. He trained at Muscle Beach and
was regularly profiled in the Strength and Health and the Weider
publications.
Bernie Ernst operated a vitamin concession as part
of his job at the International Health Club where he primarily sold
individual vitamins. His wife Jeanie Ernst was doing the diet and
nutrition counseling at the Beverly Hills Health Club for Women.
Bernie approached Jim Heflin and asked him if he was interested in
running a similar concession at the Beverly Hills Health Club for
Men.
Bernie decided to develop some products with his
own brand on them that he called “Beverly International.” The
name resulted from the companies he and his wife worked for, the
Beverly Hills Health Club and the International Health Club.
He started his product line with three items. The
first was the Energy Pak, which was the initial Beverly
vitamin/mineral pack. It was an organic vitamin pack that was
similar to a pack being sold by Jack Lalanne and Lindberg Nutrition
Center in Torrance, CA.
He also added into the line Liver and Yeast
tablets. The concept was to blend together two organic sources of
protein, desiccated liver and brewer’s yeast, at that time the
best animal source and vegetable source. The 2006 version,
Beverly’s Ultra 40 Liver tabs are still a core product in most
serious bodybuilders’ year-round eating plans.
Dick Goldberg, a protein manufacturer from the
Oakland area, came up with a product called Zero-Carb protein that
consisted of milk casein and animal glands.
Bernie added this to his small selection of basic products.
Remember, this was a time when almost every protein supplement was a
derivative of soy flour so Zero-Carb was a breakthrough product.
At the end of the decade, Bernie put together a
syndicated TV show called “Body Buddies.” His show eventually
replaced the Jack Lalanne show. At this time, Beverly International
was just a concession at two health clubs. Because of his
time-consuming commitments with the syndicated exercise program, he
approached Jim Heflin to see if he was interested in buying the
franchise. “I saw the potential to enter on the ground floor of
something that was brewing on the horizon,” Jim recalls. “This
was at the beginning of the onslaught of a huge bodybuilding craze
that was fueled over the next couple of years by Arnold
Schwarzenegger and the release of Pumping Iron. I saw tremendous
potential so I made a deal with Bernie and bought the two
concessions.”
Those that know the reputation Beverly developed
over the next four decades would have little trouble guessing
Jim’s first move after taking over ownership of the company. He
immediately decided to upgrade the products to reflect the very
highest levels of quality. Jim developed a product called Multi-Pak,
which became the most potent mega-vitamin in the marketplace. The
increased dosage (beyond the typical “barely keep you from getting
scurvy and rickets” potency that customers were familiar with)
served as an industry wake-up call. Jim also developed a milk
protein-based weight gainer called Size. It was the first weight
gainer that did not rely almost entirely on syrupy simple sugars and
soy for its calorie source. He then upgraded Beverly’s protein
powder by introducing an Ultimate Egg and Gland Protein, which was
the forerunner of the egg proteins that later became very popular.
Jim’s marketing plan was a simple one (and one
still used by Beverly today). He was confident that he had the best
products available. All he had to do was let lifters see what he had
to offer. He began by visiting gyms in the Los Angeles area with
these four products. Soon this expanded so that he was spending
weekends in San Diego and then Sacramento and San Francisco and
eventually Phoenix and beyond… going from city to city, health
club to health club, personally introducing the Beverly
International product line.
During this period Jim met Dr. Donald Wong, the
publisher of Muscle Digest.
Wong had heard positive feedback about the Beverly line so he had it
chemically analyzed. This impressed him further because Beverly was
one of the very few which legitimately matched label claims. For
this reason, he gave Beverly a great deal of publicity, including
placing Jim’s products on the cover of the magazine.
Beverly was also involved in a double-blind study
in which thirty-two peptide-bonded amino acid products were analyzed
for content. Beverly was the only one that met label claim. In fact,
their formula had slightly more hydrolyzed protein than was listed.
Among the other tested products an average of 80% of the content
claimed on the label was not present in the correct form and most
were just plain fake - comprised of useless fillers. This commitment
to quality has served to earn Jim and Beverly International an
enduring legacy as not just an exemplary person and businessman but
also a pioneer in the sports nutrition world.
Never satisfied with his current best, Jim was
constantly busy making contact with people that were the top
professionals in product development aspects such as biochemists,
nutrition researchers, those in the mixing industry, manufacturing,
and raw material suppliers. “I told them my plan to come out with
a full product line that was totally legitimate, something that was
beyond the imagination of those currently in the field.” It is
easy to imagine his plans were met with skepticism, but anyone that
has spoken to Jim Heflin learns quickly to recognize his sincerity
and commitment. These relationships led to Beverly releasing some of
the most well-received and influential products of the past forty
years.
Beverly is often referred to as “old school,”
but in the early years the products were genuinely acknowledged as
being the industry’s cutting-edge supplements. The thing is, back
in the late sixties and early seventies, sports nutrition marketing
was years behind the science. In fact, science wasn’t even a big
consideration when developing a product. Jim Heflin was unique in
his quest for the best, scientifically developed and effective
products. It took the rest of the industry two decades to even come
close to catching up.
Today we might have an even worse situation, where
the marketing is years ahead
of the science. In other words, pseudo-scientific catchphrases and
unsubstantiated claims direct sales for most of the industry.
Beverly has stayed true to Jim’s dictum of solid scientifically
proven formulas, avoidance of unproven trendy ingredients, the
highest available raw ingredients and simple effective products. In
the current “(marketing) cart before the (research) horse”
supplement market, “old school” is considered high praise!
“Old school” has also become synonymous with “proven.”
When Beverly International first appeared on the
market, sports nutrition was an extremely narrow category, filled
primarily by Weider and Hoffman. Most of the available products were
inundated with low quality soybean proteins and weight gainers full
of sugar. Low potency vitamins were the norm. There was literally
nothing of quality in the athletic market. This sorry state of
affairs is further illustrated by a story Jim shared with me about
an eye-opening early conversation he had with a raw materials
supplier:
I was developing our
desiccated liver tablets. I knew the quality liver came from
Argentina because there were certifications that there weren’t
steroids or growth hormones used on the cattle and there weren’t
any insecticides or chemical fertilizers used on the grass. I called
a supplier in New Jersey and told him what I was looking for. He
laughed and asked, “Well, what grade do you want?”
I asked, “How many
grades are there?”
He said, “Five.”
I asked, “What’s
grade one?”
He said, “Well that’s
the highest grade. That’s the pure stuff.”
So I asked, “What is
grade five?
He said, “It’s got a
little bit of liver in it… but you can pass it off on the
label.”
This was Jim’s first lesson about the realities
of the supplement world and the concept of blending
(that’s where you add a little bit of the real thing with a lot of
cheaper ingredients yet claim full potency) that was almost
universal among the vitamin products sold at that time. Jim
definitely knew this practice was not
for him. “I made it a point to make sure that whenever we dealt
with a raw material supplier that they knew we wanted the highest
quality available, no ifs ands or buts about it. I also made sure we
had regular analytical assays of the product to make sure they
continued to use quality ingredients.”
Jim goes on to give a sobering example, “One
product line [no longer in business] sold a liver and yeast tablet
which was actually brown sugar and yeast coated in caramel to give
it a dark color. Another company was selling their version of 100%
Egg which was a poorly processed dairy whey powder that was 70%
lactose and had no egg in it at all.
I made a promise to myself at the beginning that I
would never feed a lot of bologna to people and use celebrities
names to push things of lower quality, which was what my
competitor’s were all doing.” It didn’t take long for Beverly
to develop a strong reputation for his no-nonsense way of doing
things.
Jim continued marketing the products on his own by
traveling to all the major cities in the US. As things grew he
realized that he needed to develop a network of distributors. Early
Beverly distributors included Ken Adcock in the Southwest, Paul
Chapman in the Southeast, and Dave Spindel on the east coast.
Another of the very first distributors was John Parrillo. He was a
powerlifter at the time and had worked with some bodybuilders in the
Cincinnati area. He was impressed with the Beverly products and
approached Jim at a show in the Atlanta area asking to be a
distributor. World powerlifting champion Ricky Dale Crain became a
distributor in the Oklahoma area. There was also a bodybuilding
promoter named Kevin Noble that distributed in Illinois. Others
joined in as the company grew, including a young man named Roger
Riedinger, who was a private Beverly distributor through his gym in
Fort Thomas, Kentucky.
In addition to the distributors, Jim also traveled
to up to thirty shows a year (making it to 46 of the fifty states)
as well as Germany, Holland, South Africa, Sweden and England.
Beverly became truly international with distributors in Singapore,
Tahiti, China, Japan, Russia, Ukraine, South Africa, numerous
African nations and almost every European country. Beverly had
warehousing in Southern California, Baltimore, Tampa, Oklahoma and
Texas. There was also a gentleman in Holland that started a major
Beverly distribution hub throughout all of Western Europe.
Popularity of Beverly products among lifters grew
and top champions used Beverly as their secret weapon for reaching
top condition. As Jim recalls “When we would go to major trade
shows it was comical because almost invariably the celebrity
bodybuilders that were in booths hawking the products of our
competitors were buying products from us. In fact, we went to one
show and all eight of the endorsing athletes were buying their
personal items from Beverly.”
It was common to have a world-class bodybuilder
walk up to Jim at a show, cautiously look around, and point to the
Beverly products and whisper, “Jim, that
is the stuff that I use.” Jim and his employees did the dietary
work for most of the top champion bodybuilders of the era, both men
and women, including a streak of eight straight Ms. Olympia’s that
used Beverly products.
The Second Generation
While Jim Heflin was building Beverly
International, over two thousand miles away a young Roger Riedinger
had graduated from lifting in his basement gym and was winning some
local acclaim as a college track athlete. For Roger, his love of
lifting was ignited at the age of eight, when his older brother
received a Heathway’s fifty-pound barbell set as a gift.
As an athlete, bodybuilding training gave him a
decided edge over his track-and-field competitors. “In high school
back in ‘63-64, the coaches got caught up in the current craze and
quit traditional weight training and just has us training with
isometrics,” he recalls. Over the summer months Roger followed his
heart, passed on the isometrics and trained hard using the tried and
true bodybuilding techniques he had learned from Iron Man, Strength and Health, Muscle Builder and the other
bodybuilding magazines of the day. When he returned the next year,
his strength had surpassed everyone else on the team. It also
resulted in receiving a scholarship to The University of Cincinnati
for track and winning the high school Kentucky state discus title.
During the summer following his senior year, he used weights to pack
an additional fifteen pounds on his 6’1” 170-pound frame in
order to be a serious collegiate thrower.
It was during this period that the first
rudimentary lesson of a lifetime study of nutrition became apparent
to Roger. “Everyday I would walk home from practice and get a
quart of chocolate milk. I gained five pounds over the course of a
month, so I knew there was something to nutrition.” Shortly after
this, Roger got his first Crash Weight Gain #7. “I took the entire
seven cans and gained five to seven pounds, just like they promised.
It was soy and sugar so I probably would have gained just as much if
I had consumed the same additional calories just from milk.” Roger
began to earnestly study the bodybuilding magazines, attempting to
decipher truth from marketing and experimented with things like
brewer’s yeast, desiccated liver powder, soy protein, Hoffman’s
Protein-from-the-Sea (which he threw away after one spoonful) and
Energol. In Iron Man, he picked up ideas about mixing powdered milk
and other kitchen ingredients into homemade shakes since he had yet
to find anything effective. Then,
he finally found something he liked.
“I think it was around ’71 that I first got my
Blair protein,” Roger recalls. “I remember my step-dad was angry
when the postman would bring this case of protein. He would growl,
‘How much did you spend on that?’ and I think at the time they were
eighteen dollars a canister. That was a lot of money for me to
spend. The Blair protein was totally different from the Hoffman and
Weider products I had tried. Blair’s was noticeably better in
taste, mixability and digestability.”
In addition, Roger was a mega-vitamin guy even
back then. His approach was similar to the Vince Gironda programs of
the time, with a constant grazing of vitamins, kelp tablets, liver
tablets and amino acids. He tried them all.
Although track and field was his primary focus,
his heart never wandered far from bodybuilding. “I kept waiting to
compete until I was 210 pounds at 6’1” like Steve Reeves,” he
recalls. “I never got there.” Although there were not all that
many shows around, Roger attended a show every chance he could and
was “in heaven” when the ‘77-79 Olympias were held just two
hours away in Columbus, Ohio.
It was at one of these early shows, that Roger
first met kindred-spirit Jim Heflin. “Jim went to all the shows. I
would go to his booth and talk to him for at least an hour.” With
proper supplement and nutrition knowledge, Roger was ready to make
his shaky debut at the 1980 Mr. Youngstown. Still, watching contests
as a spectator and going through the anxiety-filled first show are
two vastly different experiences. “At that first show I was
187,” he recalls. “I walked into the auditorium, saw the other
competitors, got scared and left. I went back and they still
hadn’t started.” At this point Roger didn’t realize that ALL
bodybuilding shows of that era started late. “There were
twenty-eight guys in my class. Laura Combs was guest-posing and she
was backstage pumping up with the same weights that I trained with
in the gym. It was a little bit intimidating.”
“The guy that was obviously the best guy in the
show was pumping up with one of the spring crushers popular at the
time. He was doing a movement in which he had one hand against his
body and was pulling the bar in towards his body with the other arm.
All of a sudden, the handle slipped out of his oil-covered hand,
smacked him in the forehead and knocked him unconscious.” This
competitor’s “last minute prep mistake” allowed Roger to move
up into third place. “All my friends thought I should have won.
“ Roger modestly adds, “I’ve found out since then that
everybody’s friends think they should have won. But I was thrilled
out of my mind to get third-place and I think that’s what urged me
to go on.” Roger obviously enjoyed the whole process of contest
prep, competing in about a dozen contests between 1980 until
December of 1985 culminating with the 1985 AAU Masters Mr USA title.
In addition to competitive bodybuilding, Roger ran
Polaris Total Fitness between 1980 and 1986. His mentor, Jim Heflin
advised him on basic business set-up and equipment selection. One
thing Jim didn’t have to advise him on was the pro shop. Roger was
a devoted Beverly user by then and provided Beverly products and
rudimentary nutrition contest prep counseling to the gym’s
members.
Sandy worked next door to the gym as a dental
assistant and the two were deeply smitten. Roger describes their
early courting in true gym rat fashion. “This is how much I cared
for her… when I was going to make my first 405 pound bench
attempt, I went over next door where she was working and told her
when you get a break come over here, I want to try this and I want
you here when I do it. And she did.” Sounds like true love!
In 1990, Jim sponsored the Riedingers’ Northern
Kentucky Bodybuilding contest. While he was visiting for the
contest, Jim asked Roger and Sandy to become regional distributors,
filling the spot that had been held by John Parrillo, who had split
away to introduce his own product line. At this point, Roger was
working as a middle school math teacher and then an elementary
school principal. Not surprisingly, he also ran the attached
community fitness center. Sandy ran the day-to-day operations of a
Beverly distributor, while Roger concentrated on marketing in the
evenings and weekends. This was when his popular No
Nonsense Newsletter made its debut. The newsletter’s simple
message and easily applicable advice reflected Roger’s early Iron
Man influence and his passion for bodybuilding.
The Riedingers’ lives experienced a major change
in 1998. “Jim wrote us a letter,” Roger recalls. “I thought, Oh no! Here it is. I figured the letter was going to be Jim
announcing he was either shutting down or selling the business. I
had guessed he might be selling it to a larger mainstream supplement
manufacturer. Instead, he chose to maintain the integrity of the
brand he had built, he offered us the opportunity to take over
beginning on January 1st of 1999.” At the time Beverly
had just a handful of distributors but Sandy and Roger worked harder
to promote Beverly through their newsletter and reaching out to new
customers. “Throughout ’98 Jim had asked me two or three times
when I was going to be able to retire from the school system,”
Roger says, but I didn’t make the connection. Now all we had to do
is look at the letter and we saw that it was a dream come true.”
Looking back over his life’s work, Jim Heflin
proudly says, “We could hold our head up high and feel good about
the fact that we always gave our customers quality. This is one of
the reasons I picked Roger and Sandy when I decided to sell the
company. We knew that they cared about the same issues so we
didn’t even consider anybody else. When I retired I felt clean and
felt good about it. I felt like I did service. Roger and Sandy are
continuing along that same path.”
To go from the relatively simple task of being a
distributor to handling the manufacturing and general direction of
the company was a huge shock. Jim Heflin came to Kentucky in
December of ’98 and stayed with the Riedingers for more than two
weeks to help with the start-up. Warehouse space became available a
quarter mile from them at the perfect time. All that remained was to
hire the proper help.
“As soon as we decided to purchase the company
we went through our entire list of 150 personal clients and we
decided on one person to help us,” Roger says. “It was Steven
Wade. He was going to the University of Kentucky in Lexington and
managing a gym in Paris, Kentucky. We had helped him with some
shows. He was twenty-one at the time and really entrenched in what
he was doing and he gave up EVERYTHING to move up here and live in
this tiny little apartment for the first couple of years. He and
Sandy handled the operational part of the business while I still
worked at the school and worked on the marketing.”
While some companies may have looked for someone
from a marketing background, the Riedingers set higher standards. We
wanted the best person, and believe it or not, the fact that Steven
was an Eagle Scout entered into our decision. We were looking for an
intelligent person with good moral values and the same desire to
help other as we did.”
“Roger and I talked about his plans with the
company and the magazines,” Steven recalls. “My experience with
Roger and Sandy was that everything they said they would do, they
followed through on. That made the decision an easy one. We felt
like Beverly was this secret we had discovered and we were just
tremendously excited to share with people what we knew!”
The next person hired was Lana. She was not a
consultant-type person, like the bodybuilders and fitness
competitors that guide and set up programs for customers (even
though she has become quite the expert in the years since). Her role
was administrative and she had worked for Roger as his assistant
when he was a grade school principal.
Rob Quimby and Mark Ritter joined next and the
ranks eventually grew to a dozen employees, each committed to
helping the Beverly family of customers reach their goals.
Currently, a streamlined staff of Steven, Mark, Rachel, Rita, Tim,
Greg and Lana help Roger and Sandy run the industry’s most unique
supplement company.
The Beverly Difference
“Beverly International isn’t for everyone,”
Roger says. “We were talking recently about mass distribution,
like you see with some of the major name supplement brands being in
Wal-Mart, grocery stores, pharmacies and wholesale outlets. It’s
not something we would even want to do. We couldn’t make the price concessions… and its not
from a profitability perspective on our part… it is because we
would be forced to keep looking for price concessions from our
suppliers and that could eventually lead to a quality concession as
well.” Obviously, Jim Heflin’s lessons have not been diluted
over time.
Another important distinction of Beverly is their
bodybuilding-focused marketing. While many of their competitors
begin by positioning themselves as “hardcore, serious bodybuilding
supplements,” only to eventually soften their marketing in order
to appeal to the wider mass market (with the hope of going public
and selling the business for big bucks), Beverly has stayed true to
its serious lifter roots. “We are very proud of our bodybuilding affiliation,” Roger says. “We
look at the bodybuilding community as the elite buyers, not the
bottom-feeders as some of the other companies seem to view them.
If a supplement is good enough for someone at 5% bodyfat
trying to get to 4 1/2% bodyfat you can be sure it will be effective
for anyone.”
One of the most remarkable aspects I have noticed
about Beverly is how they have managed to surround themselves with
such good people — employees, support personal and customers. When
I asked Roger about this he is a bit surprised that I have noticed
the phenomenon but the wide smile that creeps across his face tells
me that this is not something of which he is unaware. “It is
almost like a magnetic attraction factor,” He says.
Sandy embellishes, “When I talk to Beverly
customers I notice strong commonalities in how they word things and
in their general tone. Certain things seem to repeatedly come up —
not only experienced lifting backgrounds and a lifelong devotion to
training, but also church upbringing, commitments, and moral issues.
I think because we stand for honesty and truth in the industry and
because these people also believe in what we do, it becomes a part
of their life, so they are choosing the best road.” The term
“Beverly family” is a heartfelt reality, not a marketing
catchphrase.
The greatest evidence of this family environment
is that Jim and Carole Heflin remain in close contact with the
Riedingers, and are a constant presence at the Beverly booth at the
Arnold Classic expo. “Carole loves coming out to the shows,” Jim
says. “It gives us a chance to get together with Sandy and Roger,
who we love.”
The admiration is obviously not one-sided either.
“Jim was so far ahead of his time that it was just amazing,”
Roger says. “Jim was working with one of Linus Pauling’s
research assistants. He was constantly learning all he could and
applied it to the business and helping people.”
Sandy says, “Jim is very conservative,
non-flashy, very comfortable with himself and his surroundings. He
seems very satisfied with good nutrition, health, happiness and
security in his home life. I believe he prides himself in his
knowledge of this field. He truly loves to help people. When we took
over the business, we sorted through tons of diets that he designed
over the years, hand-written or typed — no computers — a
tremendous amount of time and effort because I think his heart went
out to other people and that’s why he tried to make the best
products so that they could succeed. So yeah, he’s a pretty good
guy.”
“He drove a van almost every week across country
to shows and I don’t think he was doing it to build Beverly,”
adds Roger. “I think he was doing it to make contact with people
first hand. He lives it [bodybuilding] himself.”
If ever there were a model of someone making a
lifetime commitment to fitness, it would be Jim Heflin. In fact,
while trying to set up the interviews for this article, I was
pleasantly surprised that I kept missing Jim because he was at the
gym training. “I feel guilty if I miss a workout,” Jim admits.
“I’ve been training regularly for 57 years.”
“We have never seen him eat sugar,” Roger
adds. “We know he goes through exactly
four servings of Muscle Provider a day to make sure he gets enough
protein. He limits his intake of red meat because he is concerned
about his family’s history of heart disease, even though his
father lived until his mid-90s. I have never seen him without
energy. He is pretty amazing.”
The mutual respect extends beyond Beverly’s
founders and its current owner.
The underlying respect for Beverly’s customers that Jim
Heflin used as his moral compass has remained the untarnished core
of Beverly’s operations to this day. This is why Beverly
International remains the most respected sports nutrition company in
the industry!
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